#chatbot-widget{--cb-primary:#5ab020;--cb-primary-dark:#3d8a00;--cb-primary-light:rgba(90,176,32,.12);--cb-text:#1a202c;--cb-text-muted:#6b7280;--cb-bot-bg:#f3f4f6;--cb-user-bg:var(--cb-primary);--cb-user-text:#ffffff;--cb-shadow:0 8px 32px rgba(0,0,0,.16),0 2px 8px rgba(0,0,0,.08);--cb-radius:16px;--cb-radius-sm:8px;--cb-font:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;--cb-transition:200ms cubic-bezier(0.4,0,0.2,1);--cb-z:9999;font-family:var(--cb-font);position:fixed;bottom:24px;right:24px;z-index:var(--cb-z);display:flex;flex-direction:column;align-items:flex-end;}#chatbot-bubble{width:64px;height:64px;border-radius:50%;background:linear-gradient(135deg,#7ed321 0%,#3d8a00 100%);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 16px rgba(90,176,32,.50);transition:transform var(--cb-transition),box-shadow var(--cb-transition);position:relative;flex-shrink:0;overflow:hidden;padding:0;}#chatbot-bubble:hover{transform:scale(1.08);box-shadow:0 6px 28px rgba(90,176,32,.65);}#chatbot-bubble:active{transform:scale(0.96);}#chatbot-bubble .cb-icon-carli{width:64px;height:64px;object-fit:cover;border-radius:50%;position:absolute;top:0;left:0;transition:opacity var(--cb-transition),transform var(--cb-transition);}#chatbot-bubble .cb-icon-close{position:absolute;width:26px;height:26px;fill:#fff;opacity:0;transform:rotate(-90deg);transition:transform var(--cb-transition),opacity var(--cb-transition);}#chatbot-widget.is-open #chatbot-bubble .cb-icon-carli{opacity:0;transform:scale(0.7);}#chatbot-widget.is-open #chatbot-bubble .cb-icon-close{opacity:1;transform:rotate(0deg);}#chatbot-widget:not(.has-been-opened) #chatbot-bubble::after{content:'';position:absolute;inset:-4px;border-radius:50%;border:3px solid var(--cb-primary);opacity:0;animation:cb-pulse 2.4s ease-out infinite;}@keyframes cb-pulse{0%{transform:scale(1);opacity:.6;}70%{transform:scale(1.35);opacity:0;}100%{transform:scale(1.35);opacity:0;}}#chatbot-badge{position:absolute;top:-4px;right:-4px;background:#ef4444;color:#fff;font-size:11px;font-weight:700;width:20px;height:20px;border-radius:50%;display:flex;align-items:center;justify-content:center;border:2px solid #fff;transition:transform var(--cb-transition),opacity var(--cb-transition);}#chatbot-badge.hidden{transform:scale(0);opacity:0;}#chatbot-window{width:360px;max-width:calc(100vw - 32px);background:#fff;border-radius:var(--cb-radius);box-shadow:var(--cb-shadow);display:flex;flex-direction:column;overflow:hidden;margin-bottom:12px;max-height:0;opacity:0;pointer-events:none;transform:translateY(16px) scale(0.97);transform-origin:bottom right;transition:max-height 280ms cubic-bezier(0.4,0,0.2,1),opacity 200ms ease,transform 220ms cubic-bezier(0.4,0,0.2,1);}#chatbot-widget.is-open #chatbot-window{max-height:560px;opacity:1;pointer-events:auto;transform:translateY(0) scale(1);}#chatbot-header{background:linear-gradient(135deg,#7ed321 0%,#2d7800 100%);color:#fff;padding:14px 16px 12px;display:flex;align-items:center;gap:10px;flex-shrink:0;}#chatbot-avatar{width:40px;height:40px;border-radius:50%;background:rgba(255,255,255,.15);display:flex;align-items:center;justify-content:center;flex-shrink:0;overflow:hidden;border:2px solid rgba(255,255,255,.30);}#chatbot-avatar img{width:100%;height:100%;object-fit:cover;border-radius:50%;}#chatbot-header-info{flex:1;min-width:0;}#chatbot-header-name{font-weight:700;font-size:15px;letter-spacing:-.01em;}#chatbot-header-status{font-size:12px;opacity:.85;display:flex;align-items:center;gap:5px;}#chatbot-header-status::before{content:'';width:7px;height:7px;border-radius:50%;background:#4ade80;display:block;}#chatbot-reset-btn{background:none;border:none;color:rgba(255,255,255,.7);cursor:pointer;padding:4px 6px;border-radius:6px;font-size:13px;transition:color var(--cb-transition),background var(--cb-transition);line-height:1;}#chatbot-reset-btn:hover{color:#fff;background:rgba(255,255,255,.15);}#chatbot-messages{flex:1;overflow-y:auto;padding:16px 14px;display:flex;flex-direction:column;gap:10px;min-height:280px;max-height:340px;scroll-behavior:smooth;}#chatbot-messages::-webkit-scrollbar{width:4px;}#chatbot-messages::-webkit-scrollbar-track{background:transparent;}#chatbot-messages::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:4px;}.cb-msg{display:flex;align-items:flex-end;gap:7px;animation:cb-msg-in 160ms ease-out;}@keyframes cb-msg-in{from{opacity:0;transform:translateY(6px);}to{opacity:1;transform:translateY(0);}}.cb-msg.cb-bot{justify-content:flex-start;}.cb-msg.cb-user{justify-content:flex-end;}.cb-msg-avatar{width:28px;height:28px;border-radius:50%;background:var(--cb-primary);color:#fff;display:flex;align-items:center;justify-content:center;font-size:13px;flex-shrink:0;align-self:flex-end;}.cb-msg-bubble{max-width:82%;padding:10px 13px;border-radius:14px;font-size:14px;line-height:1.5;overflow-wrap:anywhere;word-break:normal;min-width:0;}.cb-bot .cb-msg-bubble{background:var(--cb-bot-bg);color:var(--cb-text);border-bottom-left-radius:4px;}.cb-user .cb-msg-bubble{background:var(--cb-user-bg);color:var(--cb-user-text);border-bottom-right-radius:4px;}.cb-msg-time{font-size:10px;color:var(--cb-text-muted);margin-top:3px;flex-shrink:0;align-self:flex-end;line-height:1;padding-bottom:2px;}.cb-typing{display:flex;align-items:center;gap:7px;}.cb-typing-dots{background:var(--cb-bot-bg);border-radius:14px;border-bottom-left-radius:4px;padding:10px 14px;display:flex;gap:4px;align-items:center;}.cb-typing-dots span{width:7px;height:7px;background:#9ca3af;border-radius:50%;display:block;animation:cb-dot 1.2s ease-in-out infinite;}.cb-typing-dots span:nth-child(2){animation-delay:.2s;}.cb-typing-dots span:nth-child(3){animation-delay:.4s;}@keyframes cb-dot{0%,60%,100%{transform:translateY(0);}30%{transform:translateY(-5px);}}#chatbot-suggestions{padding:4px 14px 10px;display:flex;flex-wrap:wrap;gap:6px;flex-shrink:0;}.cb-chip{background:var(--cb-primary-light);color:var(--cb-primary);border:1px solid var(--cb-primary);border-radius:20px;padding:5px 12px;font-size:12px;font-weight:500;cursor:pointer;transition:background var(--cb-transition),color var(--cb-transition);white-space:nowrap;}.cb-chip:hover{background:var(--cb-primary);color:#fff;}#chatbot-input-area{border-top:1px solid #e5e7eb;padding:10px 12px;display:flex;align-items:center;gap:8px;flex-shrink:0;background:#fafafa;}#chatbot-input{flex:1;border:1px solid #d1d5db;border-radius:22px;padding:9px 15px;font-size:14px;font-family:var(--cb-font);color:var(--cb-text);background:#fff;outline:none;resize:none;line-height:1.4;max-height:90px;overflow-y:auto;transition:border-color var(--cb-transition),box-shadow var(--cb-transition);}#chatbot-input:focus{border-color:var(--cb-primary);box-shadow:0 0 0 3px rgba(26,86,219,.12);}#chatbot-input::placeholder{color:#9ca3af;}#chatbot-send-btn{width:38px;height:38px;border-radius:50%;background:var(--cb-primary);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background var(--cb-transition),transform var(--cb-transition);flex-shrink:0;}#chatbot-send-btn:hover{background:var(--cb-primary-dark);transform:scale(1.05);}#chatbot-send-btn:active{transform:scale(0.95);}#chatbot-send-btn:disabled{background:#d1d5db;cursor:default;transform:none;}#chatbot-send-btn svg{width:18px;height:18px;fill:#fff;}#chatbot-footer{text-align:center;font-size:10px;color:#d1d5db;padding:4px 0 8px;letter-spacing:.02em;}@media (max-width:480px){#chatbot-widget{bottom:16px;right:16px;}#chatbot-window{width:calc(100vw - 32px);max-width:100%;}#chatbot-widget.is-open #chatbot-window{max-height:calc(100dvh - 110px);}}.cb-action-row{align-items:center;}.cb-action-btn{display:inline-flex;align-items:center;gap:6px;background:var(--cb-primary);color:#fff !important;border:none;border-radius:22px;padding:9px 18px;font-size:13px;font-weight:600;font-family:var(--cb-font);cursor:pointer;text-decoration:none !important;transition:background var(--cb-transition),transform var(--cb-transition),box-shadow var(--cb-transition);box-shadow:0 2px 8px rgba(0,0,0,.15);margin-top:2px;}.cb-action-btn:hover{background:var(--cb-primary-dark);transform:translateY(-1px);box-shadow:0 4px 12px rgba(0,0,0,.2);}.cb-action-btn:active{transform:translateY(0);box-shadow:0 1px 4px rgba(0,0,0,.12);}